Grainger, Glasshouse Square

Please tell us about the good and bad aspects of living in your local area:

The facilities aren’t very appealing. There’s only one cafe and bar downstairs, and it’s always difficult to book the lounge because the same person seems to occupy it for the whole day.

How has the building management responded to any problems or issues you have raised:

They only got back to you and then did sod all. What a surprise!

Please share one thing (or more) which you wish you had known before you moved in:

The management is quite disorganised and unhelpful.

Please tell us about the good and bad aspects of living in your local area:

It’s great because it’s so close to the city but it doesn’t feel like you’re in the city due to the abundance of green spaces, such as Endcliffe Park and the General Cemetery. There are plenty of options for groceries nearby for all budgets, from Lidl to Waitrose. Good amount of independent shops, especially on Sharrow vale Road which is only a 10 min walk.

How has the building management responded to any problems or issues you have raised:

The window in the living room was broken and would not close, this was fixed within a day.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would say about the building is it is really hot, I am still sleeping with the window open some nights and it’s November.

Please tell us about the good and bad aspects of living in your local area:

It is right next to Newbury station, so it is easy to jump on a train. Reading is 15 to 20 minutes away and London is under an hour. There is a good selection of shops at the retail park, and shops and restaurants in the town and around Newbury.

How has the building management responded to any problems or issues you have raised:

The office team have always been friendly and helpful whenever I have needed them.

Please share one thing (or more) which you wish you had known before you moved in:

I didn't have a parking space when I first moved in, but I did after the first year. Parking in the multistory can sometimes be a pain if the council have something on, but it's not too bad really. Didn't have much to put here really but mandatory haha

Please tell us about the good and bad aspects of living in your local area:

The public transport links are excellent, with easy access to Birmingham city centre and its main train stations. There is a limited amount of parking available within the building. Waste management is very well organised, and the overall cleanliness of the building is excellent. The building also offers a good range of shared facilities and communal spaces. The reception team provide particularly good service and are always helpful and welcoming. Overall, the building offers a very comfortable and pleasant living environment.

How has the building management responded to any problems or issues you have raised:

The building management team always responds promptly to any maintenance or repair issues. They arrange the necessary work efficiently and ensure that the building is kept in excellent condition, maintaining a consistently high standard of living for residents.

Please share one thing (or more) which you wish you had known before you moved in:

One thing worth knowing before moving in is how convenient the public transport links are. The development is close to Birmingham’s main train stations, and a new tram stop has also been added nearby. The bus stops are just a short walk from the building, making getting around extremely easy and convenient.

Please tell us about the good and bad aspects of living in your local area:

Really nice place to live, built not that long ago. About 15 minutes away from city centre by walk..

How has the building management responded to any problems or issues you have raised:

Response was always in timely manner and where possible resolved quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Amazing RSA Team that is always there to help you.