Grainger, The Mint

Please tell us about the good and bad aspects of living in your local area:

One of the best things about living at The Mint is its fantastic location. Guildford is such a lovely town, and everything is incredibly convenient. The train station is just a short walk away, the University of Surrey is nearby, and the town centre is easily accessible, with plenty of lovely cafés, restaurants and shops. It is a wonderful location that makes everyday life so much easier and more enjoyable.

How has the building management responded to any problems or issues you have raised:

The team has always been approachable and willing to help whenever I have needed assistance. Rosa, in particular, has been exceptional. She is incredibly attentive, patient and genuinely committed to helping residents, always making me feel heard and supported.

Please share one thing (or more) which you wish you had known before you moved in:

If there is one thing I wish I had known before moving in, it would be the difference in noise levels depending on which side of the building the apartment faces. My apartment overlooks the train tracks, and while the noise has never been a major issue and I have grown used to it, I do think an apartment facing the other side would have been a little quieter. It certainly hasn’t taken away from my overall positive experience, but it is something I would recommend future residents consider when choosing an apartment.

Please tell us about the good and bad aspects of living in your local area:

An excellent location to live in. I have lived in the property for over 3 years plus and its one of the best places I have stayed. The local area is a lovely place to live, with a good range of shops, restaurants and essential amenities nearby. Public transport links are convenient and make travelling easy. There are also pleasant open spaces nearby for walking and relaxing. Overall, it has been a positive experience living in this area, and I have enjoyed the convenience and comfort it offers. I would happily recommend the area to others. Only downfall is lack of car park spaces in the building, but you do not need a car as everything is walkable or close by.

How has the building management responded to any problems or issues you have raised:

In the three years plus I have lived here, I have never faced any major issues especially in my property. It is of good standard. Any minor I have faced, very easily gets resolved and rectified within 24- 48 hours. T

Please share one thing (or more) which you wish you had known before you moved in:

I wish to have known about the car park spaces - the limited amount and there are no space for visitor car parks.

Please tell us about the good and bad aspects of living in your local area:

The location is one of the best things about living at The Mint. It is very close to Guildford town centre, with plenty of shops, supermarkets, restaurants and cafés within walking distance. Guildford train station is also nearby, which makes travelling very convenient, and there are good bus links around the area. It is also easy to walk or cycle to the Royal Surrey County Hospital. The area feels safe and pleasant overall.

How has the building management responded to any problems or issues you have raised:

The building management team has been responsive, friendly and helpful. Any questions or minor issues I have raised have been dealt with promptly, and communication has been clear and professional.

Please share one thing (or more) which you wish you had known before you moved in:

The move-in process was straightforward and the development has been very convenient and comfortable.

Please tell us about the good and bad aspects of living in your local area:

The Mint is located next to the train station (aprox 5 minutes walk) that has a coffee shop and M&S food. You'd find the cinema across the road from the station. It is just 15-20 minutes walk to the center. The street is usually quiet in the night, you can hear the trains but not the noise that would keep you from sleep. The building has its own parking from both cars and bicycles. The bin room collection is in good condition, always clean, but sometimes you will find most of the recycling bins full.

How has the building management responded to any problems or issues you have raised:

They work on it as soon as possible, because they need to set an appointment to fix any thing that needs fixing. Until now and hopefully never, I haven't face any major problem or issue.

Please share one thing (or more) which you wish you had known before you moved in:

If you have a terrace in your property, you need to find a way to keep the spiders out. I stopped opening my terrace door because of it. Buy a trolley if you don't have a car to help you with your everyday/weekly grocery. If you're depending on the WiFi, make sure you contact the company asap cause the information written on the broadband wasn't correct.

Please tell us about the good and bad aspects of living in your local area:

Great restaurants within walking distance, as it is very close to the city center. No traffic noise or anti social behavior that we noticed, it is very peaceful and nice. And close to the train station!

How has the building management responded to any problems or issues you have raised:

We have so far received prompt responses to any issues.

Please share one thing (or more) which you wish you had known before you moved in:

We were pleasantly surprised by how cool we managed to keep our flat during the recent heatwaves