Greystar, Momento Barking

Please tell us about the good and bad aspects of living in your local area:

Terrible choice with terrible noise! NoiseAbsolutely unacceptable. The noise here is ridiculous. Loud music and constant disturbances in the car park area around the residential building, including directly underneath residents’ balconies. This is supposed to be a home, not a nightclub. What makes it worse is the completely inadequate management and security response. Residents complain, yet nothing seems to be done. What exactly are we paying for? I am furious that I cannot even expect basic peace and quiet in my own home. Nice-looking building, but terrible management, poor security response, and an unacceptable living environment. Management seriously needs to wake up and start listening to residents.

How has the building management responded to any problems or issues you have raised:

Indifferent. None care. They said that’s public area but it’s car park area under your balcony.

Please share one thing (or more) which you wish you had known before you moved in:

Mix of people, dirty street, high criminal rate , not nice people. Cheap

Please tell us about the good and bad aspects of living in your local area:

Nothing in barking the market is diverse but no real good bars, restaurants maybe in 10 years it will good but I’ve ended travelling to Stratford or Hackney to have a good day or evening

How has the building management responded to any problems or issues you have raised:

Never any contact once got told I could go into a payment plan but my rent was fully paid & then when I got into a payment they refused to give me a new lease … why even suggest ?

Please share one thing (or more) which you wish you had known before you moved in:

The bills, £150 a month is crazy enough but sometime went up to £250 for a one person bedroom that’s ridiculous. 2k can you get you a very nice apartment in a much better location. Remember they are owned by a company outside of the UK that want to use young professionals as a way to exploit them to get there good earned money. Maintaining the apartments are non existent I twice made a maintenance issue & got an email to say it was fixed no one came to fix it

Please tell us about the good and bad aspects of living in your local area:

I’d highly recommend Momento Barking as a built-to-rent option in East London. The local area has a good range of shops, supermarkets and services on Barking High Street and nearby — from Vicarage Field Shopping Centre and big-name chains to independent cafés, restaurants, bars and markets, so everyday errands and socialising are very convenient. There are also pleasant open spaces and parks, including Barking Park and riverside walks along the River Roding, which are lovely for exercise or relaxing outdoors.

How has the building management responded to any problems or issues you have raised:

Building and property management have consistently been responsive and professional, with maintenance requests handled efficiently and clear, timely communication throughout. Mimi at the front desk is always welcoming and smiling she genuinely seems to love what she does, and as a resident, her warmth and positive energy really make a difference to the overall experience of living here.

Please share one thing (or more) which you wish you had known before you moved in:

One thing you don’t always get from a typical viewing is how much the community and management team influence the day-to-day experience. The building feels much more welcoming once you’re actually living here, the staff are approachable, maintenance is handled efficiently, and the communal spaces are genuinely used by residents rather than just being “show pieces.” For new neighbours, I’d recommend making the most of the facilities early on (especially the gym and co-working spaces) and introducing yourself to the team they’re very helpful if you ever need support. Also, if you commute during peak hours, give yourself a little extra time as the station can get busy. Overall, it’s a convenient and well-managed place to live once you settle in.

Please tell us about the good and bad aspects of living in your local area:

Living in my local area is overall very enjoyable. There’s a good range of local shops, cafés, restaurants and bars, from independent stores to well-known chains, which makes everyday errands and socialising very convenient. There are also pleasant open spaces and parks nearby that are ideal for walks, exercise, and relaxing outdoors. Transport links are excellent, with multiple bus routes and good Underground access, making it easy to travel to other parts of the city. At peak times some services can be busy, but travel is generally reliable. Living on my street is comfortable. Parking is usually available, although it can be busier in the evenings. Bin collections are regular and well managed, and while there can be some traffic noise at times, it doesn’t significantly impact daily life. Overall, it’s a convenient and well-connected area to live.

How has the building management responded to any problems or issues you have raised:

Building management have responded very well to any problems or issues I have raised. Communication has always been clear and professional, and any concerns have been acknowledged promptly. Maintenance requests are handled efficiently, with updates provided throughout the process. In particular, Mimi from the management office has been extremely helpful, approachable and proactive in resolving issues, which has made the overall experience very reassuring.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how popular the building is, as some facilities and parking can be busier at peak times. I also would have liked to know more about the building’s processes and points of contact early on, although the management team were very helpful in explaining everything once I moved in. Overall, it’s been a positive experience and easy to settle in.

Please tell us about the good and bad aspects of living in your local area:

The area is nice and clean really love living here I have no compliants staff are really friendly. And maintenance is on site

How has the building management responded to any problems or issues you have raised:

Big massive thank you to Mimi who is always smiling and a pleasure to talk to

Please share one thing (or more) which you wish you had known before you moved in:

Love it. Really nice can’t fault it everyone should live here