Greystar, Momento Stratford

Please tell us about the good and bad aspects of living in your local area:

The actual location of this apartment is pretty good since it’s near a lot of the restaurants, the subway stations, as well as the Canary wharf malls. There is a construction site right in front of the apartment, but the construction seems to have been paused, and there is no noise coming from it.

How has the building management responded to any problems or issues you have raised:

As previously stated, they are well aware of the issues regarding the parcel room, but keep blaming the Amazon delivery folks when the actual problem is in the partial room itself and how tiny the shelves are. They also have been very slow to respond.

Please share one thing (or more) which you wish you had known before you moved in:

Because you don’t get to see the parcel room when you do a tour of this apartment, I did not realize that the parcel room situation would be this abysmal. I do not have the time to waste 10 minutes rummaging through piles of parcels each time my parcel arrives.

Please tell us about the good and bad aspects of living in your local area:

Spacious building, friendly staff , ambience and facilities are top notch . It’s a one in all package deal

How has the building management responded to any problems or issues you have raised:

The building management helps you with every issue , I lost my Stanley and with all love and patience they found it for me

Please share one thing (or more) which you wish you had known before you moved in:

If I would have known that this building comes with so many benefits , I would have moved here prior here

Please tell us about the good and bad aspects of living in your local area:

There are many restaurants around, like fast food places, cafes even a cinema right next door. Transportation is great, there is a tram line, bus stops and train stations nearby. It is a 20 minute walk from the city centre and there are various bicycle parking spots about.

How has the building management responded to any problems or issues you have raised:

they have all been dealt with swiftly. I have not faced any major issues while living here

Please share one thing (or more) which you wish you had known before you moved in:

if i had known all the things i know now about cortland, i would have moved in sooner

Please tell us about the good and bad aspects of living in your local area:

Living in this property it such a beautiful experience for me i feel like a i am living in my own community and the management is very supportive and kind which makes the whole community feel very welcome thanks to everyone i love to stay longer in this community 🙏

How has the building management responded to any problems or issues you have raised:

Very good and very quick well maintained take care of community very friendly

Please share one thing (or more) which you wish you had known before you moved in:

Very good staff and good community feel safe to share and secure

Please tell us about the good and bad aspects of living in your local area:

Great area, which has been recently upgraded with a bunch of restaurants, shops and now a shopping center. However, as everywhere in London, high crime rates (especially phone snatchers) and some issues with homeless people, due to a shelter nearby.

How has the building management responded to any problems or issues you have raised:

I honestly believe that the only reason why things are working in CLP is because of Alice - she is chasing all the time, making sure that our issues are resolved. Looking at our friends' experience in other Momento buildings, I honestly believe that she is the one making things work in CLP.

Please share one thing (or more) which you wish you had known before you moved in:

Very high temperatures during summer, which makes impossible to work during the day in the apartment. If we would have known, we might have chosen a different unit.