Greystar, Sailmakers, Canary Wharf

Please tell us about the good and bad aspects of living in your local area:

The actual location of this apartment is pretty good since it’s near a lot of the restaurants, the subway stations, as well as the Canary wharf malls. There is a construction site right in front of the apartment, but the construction seems to have been paused, and there is no noise coming from it.

How has the building management responded to any problems or issues you have raised:

As previously stated, they are well aware of the issues regarding the parcel room, but keep blaming the Amazon delivery folks when the actual problem is in the partial room itself and how tiny the shelves are. They also have been very slow to respond.

Please share one thing (or more) which you wish you had known before you moved in:

Because you don’t get to see the parcel room when you do a tour of this apartment, I did not realize that the parcel room situation would be this abysmal. I do not have the time to waste 10 minutes rummaging through piles of parcels each time my parcel arrives.

Please tell us about the good and bad aspects of living in your local area:

The building is very well located and lots of restaurants , bars, cafes and good connectivity . Never had any major issues and been comfortable so far.

How has the building management responded to any problems or issues you have raised:

Yes they have always responded and offered timely solutions.

Please share one thing (or more) which you wish you had known before you moved in:

No major feedback as such and all information can be obtained from reception.

Please tell us about the good and bad aspects of living in your local area:

Fairly safe location. Parking is unavailable and almost impossible to get. Recently security issues have come to light where reception staff have reportedly not addressed with concern.

How has the building management responded to any problems or issues you have raised:

Yes, always promptly Team are very good and helpful

Please share one thing (or more) which you wish you had known before you moved in:

The bad odours emanating from the bathroom drain and kitchen drain can be very offensive. Some of the furniture is not appropriate for health reasons

Please tell us about the good and bad aspects of living in your local area:

The building is located conveniently, close to either the DLR line or the Canary Wharf tube station. Great food around and very easy for pets with the local access to green space for the dogs.

How has the building management responded to any problems or issues you have raised:

I have not had any issues or problems, and through the leasing process, if there was any questions I had, they responded quickly and promptly. Very professional and great service.

Please share one thing (or more) which you wish you had known before you moved in:

In a positive way, I did not realize the total package this building had to offer. I only have since realized since moving in how nice it is to have a secure package room and community online app.

Please tell us about the good and bad aspects of living in your local area:

Safety is good here. And convenient in terms of local groceries, high street stores and also independent restaurants.

How has the building management responded to any problems or issues you have raised:

Yes, they are always responsive and efficient. Nigel helped fix my last maintenance issue - he doesn’t just do the bare minimum but makes sure everything is perfect. A friendly guy as well!

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t much to say on this - I think the good thing about this place is really the responsiveness of the maintenance team.