Greystar, The Arches

Please tell us about the good and bad aspects of living in your local area:

I am happy with the local area. There is a good range of shops and amenities nearby, and transport links are convenient. Overall, the area is a pleasant place to live, and I have had a positive experience living here.

How has the building management responded to any problems or issues you have raised:

The building management team has been helpful, professional and responsive. I am happy with the support provided and the way the team and landlord handle any queries or concerns. Overall, I have had a positive experience with the management.

Please share one thing (or more) which you wish you had known before you moved in:

I have had a very positive experience living here. The development offers a comfortable living environment, and the management team and landlord have been supportive and helpful. I would encourage new residents to get to know the team and make the most of the facilities and amenities available nearby.

Please tell us about the good and bad aspects of living in your local area:

Close to city centre and the route is fairly well lit. About a 15 to 20 minute walk from the nearest swimming pool, and a 5 to 10 minute walk from the nearest park. Not enough bins on the street, which has led to littering in the area.

How has the building management responded to any problems or issues you have raised:

Yes, usually quick response to any queries by email. Harder to contact by telephone. As management staff are in the office on weekdays, I find that it is simpler to speak to them in person

Please share one thing (or more) which you wish you had known before you moved in:

It was a little difficult to get in touch by phone. There were issues in getting confirmation of move in date. I ended up having to drive to Leicester to speak to building management team in person.

Please tell us about the good and bad aspects of living in your local area:

This apartment building is close to highcross mall and the city centre. There is a nearby Sainsbury local for quick access to shopping.

How has the building management responded to any problems or issues you have raised:

I had a fast response to any maintenance issues, and these havent been many.

Please share one thing (or more) which you wish you had known before you moved in:

I dnt have ang specific good or bad insights, what I saw at viewing was what I got.

Please tell us about the good and bad aspects of living in your local area:

I viewed 3 or 4 other properties before the arches. In my opinion it offers the best value for money as the quality is just has high as some of the really expensive apartments nearby.

How has the building management responded to any problems or issues you have raised:

Promptly. As mentioned previously I had a faulty washer and they changed it free of charge.

Please share one thing (or more) which you wish you had known before you moved in:

The parking can be a challenge. Thankfully they gave me a discount code to park at a local ncp.

Please tell us about the good and bad aspects of living in your local area:

The location is perfect and makes travelling easy. However, the lack of parking is very inconvenient.

How has the building management responded to any problems or issues you have raised:

Easy way to report issues and good communication and response time.

Please share one thing (or more) which you wish you had known before you moved in:

The tax I would be paying, the estimated amount I was told was much lower.