Leaf Living, Leaf Living at The Atrium

Please tell us about the good and bad aspects of living in your local area:

They will try take all of your deposit and screw you over just because it’s a “new build” - don’t scratch the walls or leave any trace of it being lived in.

How has the building management responded to any problems or issues you have raised:

Nothing supportive with response and took us ages to get any of our deposit back only got some back and the rest 5 months after moving.

Please share one thing (or more) which you wish you had known before you moved in:

Wish we didn’t move into a new build - waste of cash!

Please tell us about the good and bad aspects of living in your local area:

There are still works going on in the development (which are out of the control of Leaf Living), but we have been in the property for about a month and love the location.

How has the building management responded to any problems or issues you have raised:

We haven’t had to raise a property maintenance issue but when we had to request new bins for the property, Leaf Living were very helpful

Please share one thing (or more) which you wish you had known before you moved in:

No insights to be shared - everything was a normal and very smooth process

Please tell us about the good and bad aspects of living in your local area:

We’ve had a really good experience living here so far. It’s a quiet and well-kept area, which makes it feel really relaxed and safe. The street itself is calm with very little noise, and everyone seems friendly which helps you settle in quickly. There are local shops nearby which are really handy, and overall it just feels like an easy place to live day to day. There are also some nice open spaces for walks which is a big plus. All the houses have their own driveways or garages, which makes parking really easy, and everything around the area seems well looked after. Transport links are good as well, making it easy to get around. Overall, it’s been a really positive move for us and we’re enjoying being here.

How has the building management responded to any problems or issues you have raised:

We haven’t had to raise many issues so far, which is a good sign in itself. The few questions we have had have been responded to quickly and helpfully, with clear communication throughout. The team have been easy to deal with and supportive, which makes a big difference and gives confidence that any future issues would be handled just as smoothly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing that stood out after moving in is how quiet and relaxed the area is, which is something you don’t always fully get a feel for during a viewing. It’s been a really nice surprise. I’d also say it’s worth taking a bit of time to properly go through everything in the first few days, like the inventory and how things work in the house, just to get familiar with it all early on. Overall, there haven’t been any major surprises, but it’s definitely one of those places that you appreciate more once you’re actually living here day to day.

Please tell us about the good and bad aspects of living in your local area:

Lovely area, good transport links and local shops. No issues with parking and bins are collected regularly.

How has the building management responded to any problems or issues you have raised:

The have responded but not dealt with them. I have no hive hub which means I am unable to schedule my hearing. I raised this three weeks ago and this has yet to be rectified. The grass in the garden was in a poor state, confirmed in the inventory, and I am still waiting for this to be addressed.

Please share one thing (or more) which you wish you had known before you moved in:

How to use the technology such as heating app as I am unable to do this.

Please tell us about the good and bad aspects of living in your local area:

Living in my local area has many positives as well as a few drawbacks. There is a local supermarket ALDI. There are also green spaces nearby which are well maintained and useful for relaxing or exercising.

How has the building management responded to any problems or issues you have raised:

no issues or concerns so far- however any questions I got I was contacting Claudin over emails and always she was able to answer all my questions

Please share one thing (or more) which you wish you had known before you moved in:

I was very happy with the way everything was explained during the viewings. All information was clear, explained by Claudin and there were no issues, which made moving in straightforward and stress-free.