Placefirst, Benwell Dene

Please tell us about the good and bad aspects of living in your local area:

It’s over all good . Really close to the train and bus station which is great for me. No hassle. Nice connection to the town centre.

How has the building management responded to any problems or issues you have raised:

So far, I haven’t had any reason to request repairs or fixes, as everything has been good

Please share one thing (or more) which you wish you had known before you moved in:

Getting registered on the RentBox app is definitely the smoothest way to have your deliveries managed and delivered to you. The development has it here❤️

Please tell us about the good and bad aspects of living in your local area:

It's a nice place with good amenities and multicultural neighbourhood. However, the downside is that it's quite expensive and the yearly rent increment is discouraging. But then, good things don't come cheap!

How has the building management responded to any problems or issues you have raised:

Promptly, most times. Any issues or problems raised are attended to, almost immediately.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I know that the rent increases yearly... That was my first shock as a tenant... The increment should be 2years at least and shouldn't be more than £50 every 2years.

Please tell us about the good and bad aspects of living in your local area:

It’s a nice quiet area with friendly and respectful neighbours. No experience of anti-social behaviour so far. Local services like post and bin collections are good. The area feels safe to live in.

How has the building management responded to any problems or issues you have raised:

Previously, establishing communication with the property liaison to discuss building issues was challenging, with notable delays across both email and telephone correspondence. However, this matter has since been resolved, as reaching them has become significantly more accessible and efficient in recent weeks.

Please share one thing (or more) which you wish you had known before you moved in:

While the kitchen remains entirely functional, the layout makes it difficult to isolate cooking activity from the rest of the living space. The open-plan configuration initially seemed suitable, but it has proven less practical during full meal preparation. In an ideal scenario, particularly for someone who enjoys cooking frequently, a less open layout would be more suitable. Nevertheless, the property is situated in a good area to live in.

Please tell us about the good and bad aspects of living in your local area:

Everything is brilliant,nearly none traffic noise,parking availability is pretty well,so quiet in the indoor

How has the building management responded to any problems or issues you have raised:

No problem or issues at all,but except when we walk upstairs it is a bit shaking

Please share one thing (or more) which you wish you had known before you moved in:

I don’t think there are anything thing that we wish we had known before we moved in

Please tell us about the good and bad aspects of living in your local area:

My family loved living here. Sadly it was just a stop gap, whilst we moved abroad. This place will hold a special place in our heart. Our kids loved it. The park on site is great. Mark and Darren were wonderful. They're so happy and positive. They knew so much about the development and houses. Mark was very thorough with our Pco and checkout process which ensured we got our full deposit back. You have 2 spaces for your parking. The house is great. If we ever come back. We'd love to live here. Placefirst really care about the development. It's technically next to a building site but you can always see Mark and Darren walking around making it look nice. No issues with repairs. Lots of shops and the locals are lovely.

How has the building management responded to any problems or issues you have raised:

No issues, any questions Mark and Darren were really quick.

Please share one thing (or more) which you wish you had known before you moved in:

How much our kid loved it as well as us. I would have moved sooner.