Placefirst, The Green
Rodney Street, Hartlepool, TS26 8QU
Development location
The Green
Rodney Street, Hartlepool, TS26 8QU
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See how residents rate this development
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77 total reviews
This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.4
Value
3.9
Location
4.0
Facilities
4.3
Management
4.3
Design
4.5
Showing reviews 1–5 of 77
- The Green, Hartlepool, TS26
Leaf C (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Aug 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Please tell us about the good and bad aspects of living in your local area:
I love where my house is! It’s on a beautiful park and I can see lovely trees and wildlife out of my window. A calm area where neighbours get along nicely. I’ve lived in a Place house houses for about eight years now. I wouldn’t live anywhere else but in a place, Placefirst.
How has the building management responded to any problems or issues you have raised:
If there is any problems, I just enter them on the website and they come out at the next convenable space for me
Please share one thing (or more) which you wish you had known before you moved in:
The rent goes up every year. Which could possibly push people out. As people don’t tend to stay in these houses long.
Manager's response5Hi Leaf, Thanks so much for the review, and for eight years of trusting us with your home - that really means a lot! Glad the location and the quick response to issues have kept you happy. Sorry to hear the walls aren't doing you any favours on the noise front, that's not ideal and we'll flag it. Thanks again for recommending us to your friends too, that's the best compliment we can get.
Posted by:
Holly, Team Placefirst
Aug 2026
Reviewer was offered an incentive for an honest review, regardless of rating
- The Green, Hartlepool, TS26
Shaun (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Jul 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Please tell us about the good and bad aspects of living in your local area:
The area is quiet, clean, and close to shops, supermarkets, and public transport. It's convenient for daily living. Parking is generally good, although it can be busy at times. Overall, it feels like a safe and pleasant place to live.
How has the building management responded to any problems or issues you have raised:
Whenever I have reported an issue, the management team has responded promptly and kept me informed. The problems were handled professionally and resolved within a reasonable time.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I'd known how convenient the location is, with shops and transport links nearby. Overall, it's been a pleasant place to live, and I'd recommend it to anyone looking for a modern, well-managed home.
Manager's response5Thank you for your review, Shaun. We're delighted to hear that you've had such a positive experience at The Green and that you find it such a welcoming place to live. It's great to know that our team has been helpful and responsive whenever you've needed support. We really appreciate your recommendation and your kind words about both the property and the service you've received.
Posted by:
Team PF, Marketing
Jul 2026
Reviewer was offered an incentive for an honest review, regardless of rating
- The Green, Hartlepool, TS26
R (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Jul 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Please tell us about the good and bad aspects of living in your local area:
In short distance to local shops, takeaways etc. I drive so don’t use any transport links. Our street is quiet despite the surrounding areas. The parking is sometimes a nightmare because the people in 1/2 beds still have up to 2 cars between them. The houses adjacent to the back of ours are awful and we’re constantly having issues with the state of the back alleys due to them(they’re not Placefirst)
How has the building management responded to any problems or issues you have raised:
In the 6 years I’ve been here, they’ve gotten a lot better and they respond to issues a lot quicker than they used to
Please share one thing (or more) which you wish you had known before you moved in:
What experience I’d have with the neighbours out the back and that we weren’t able to use the loft space as storage
Manager's response4Thank you for sharing your feedback. We're pleased to hear that you enjoy your home's design and that you've seen improvements in our responsiveness over the years. We appreciate your comments about the local area and understand the challenges you've highlighted around storage space, parking, and neighbouring properties. Thank you for taking the time to leave a review and for continuing to make your home with Placefirst.
Posted by:
Team PF, Marketing
Jul 2026
Reviewer was offered an incentive for an honest review, regardless of rating
- The Green, Hartlepool, TS26
Louise (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Jul 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Please tell us about the good and bad aspects of living in your local area:
Lovely local area, close to shops, restaurants and pubs. The green is fantastic and really well maintained.
How has the building management responded to any problems or issues you have raised:
Really quick response via phone or email, quick to visit and get things sorted.
Please share one thing (or more) which you wish you had known before you moved in:
could do with more storage space - there’s nowhere to put anything in a one bedroom!
Manager's response5Thank you for your review, Louise. We're delighted to hear that you're enjoying your home and the local area, and that Rachel and Dave have provided such responsive support. We appreciate your feedback and are pleased we've been able to help quickly when needed.
Posted by:
Team PF, Marketing
Jul 2026
Reviewer was offered an incentive for an honest review, regardless of rating
- The Green, Hartlepool, TS26
C Lake (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Dec 2025
Please tell us about the good and bad aspects of living in your local area:
We're currently challenging our Council Tax bracket, we were expecting our bracket to be Band A due to there being only 6 rooms in the property and no front garden and instead we're in Band B and it's a lot harder to afford. We understand it's not a designation you chose, however you can challenge the bracket, as you own the home, and it'd make life a lot easier for us, your clients. I moved into this property from a 3 bed 2 bath with a front and back garden with almost double the square footage of the home, and my previous house was in Band A.
How has the building management responded to any problems or issues you have raised:
When we had an emergency with our property, the landlord instantly sent someone out and it was fixed within 24 hours. However the smaller issues on our list of things that need addressing have not been touched upon for 3 months.
Please share one thing (or more) which you wish you had known before you moved in:
That the bathtub is FAR smaller than it looks and is impossible to use due to it's undesirably small size.
Manager's response4Thank you for your feedback on living at The Green. We’re pleased that our team was able to respond quickly to your emergency issue and we appreciate your comments regarding the bathroom layout and will feed that back to the team internally. We are actively reviewing maintenance requests and processes and we encourage residents to continue reporting any smaller issues so we can address them as promptly as possible. Feedback like yours helps us make ongoing improvements and ensure a better experience for everyone.
Posted by:
Kirsty Jolley, Head of Marketing
Dec 2025
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