The Palm House, Harrow

Please tell us about the good and bad aspects of living in your local area:

Lots of local shops and few chain shops like Greggs, Sam’s, Shah’s, Boot’s. Food variety is incredible. As well, lots of bus options to go into Harrow Town Centre, as well as underground and overground tubes to go into central (11 minute fast train to Euston is definitely a highlight). Wish there were more cafes (especially ones to work from when you want to get out of the house). High street at night is a bit dodgy.

How has the building management responded to any problems or issues you have raised:

Initially when I moved in, I had a few problems, but Lily-Belle really helped and worked fast to get a solution for me. As well, AJ is great and always repairs any maintenance needs within the week of requesting. All the staff members (Lily-Belle, Palessa, Lily and Hamza) have been super helpful and friendly and truly make my day. They tend to be the first people I see when I start my day and they always have a smile on their face :)

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how hot the rooms get in the summer (though I know this can’t be controlled as London weather is unpredictable).

Please tell us about the good and bad aspects of living in your local area:

Very conveniently located re transport and shops, no major noise from the one road that runs alongside one side of the building.

How has the building management responded to any problems or issues you have raised:

Impeccably. Whether direct requests of my own or just general comms to all residents, top notch.

Please share one thing (or more) which you wish you had known before you moved in:

Maybe more of a say on choice of apartment within the building, but this was quickly and smoothly changed.

Please tell us about the good and bad aspects of living in your local area:

Shops are ok but a bit run down. Shopping centre is decent. Some decent transport links in the area

How has the building management responded to any problems or issues you have raised:

Management don't care. When the lifts are out they refuse to pay to get them fixed for months. When vile smells in the halls are reported they give some obscure response about a 'problem that's being looked in to' but never actual fix. When my rent was lower online than what I was being charged, they wouldn't budge.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known it's impossible to work from the co-working space. To my left is an one person on a call. To my right is another on a call. Across from me is a yet another on a call. They are all on calls like they are in their own living rooms with no regard for others. And the staff come through here shouting and laughing like they are in a night club. My boss asked me what the hell was going on and told me not to work from there again. And that's only when you can get a seat - certain individuals constantly leave their stuff in spaces so that no one else can ever use it - some even steal monitors and cables. Management do not care.

Please tell us about the good and bad aspects of living in your local area:

Lots of shops and parks around + two shopping centres, 11 min fast train to Euston from Harrow & Wealdstone station.

How has the building management responded to any problems or issues you have raised:

Response time for any issues logged by residents is great.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had done more research into the area as there are a few good options for weekend trips (as opposed to always going to Central London)

Please tell us about the good and bad aspects of living in your local area:

The local area has all necessary amenities within walking distance and the main benefit is that Harrow and Wealdstone station is just a few mins walk away. I can get anywhere in London very easily, with bus and train links close by. Harrow itself has a decent variety of shops, but I would normally go into London if I want to dine out. It’s close to a main road and roundabout so traffic can be bad and noisy sometimes, but the apartment is very soundproof so it rarely affects me.

How has the building management responded to any problems or issues you have raised:

Generally they have respond quickly, however there has been a recent change in broadband provider that has had occasional issues.

Please share one thing (or more) which you wish you had known before you moved in:

The development holds socials regularly to encourage residents to meet new people. I would recommend trying these out and there is a lot of variety to cater to many interests.