Touchstone CPS, The Charter

Please tell us about the good and bad aspects of living in your local area:

The local area is a great place to live, with lots of shops, supermarkets, restaurants and other amenities nearby, making everyday life very convenient. Transport links are also very good, with easy access to trains and other public transport. The area is generally quiet and peaceful, with little traffic noise. There are also open spaces nearby for walks and enjoying some fresh air. Overall, the area is friendly, convenient and has everything you need close by

How has the building management responded to any problems or issues you have raised:

The building management has been helpful and responsive, addressing any problems raised promptly and keeping residents informed throughout.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how peaceful the development is, as this wasn’t something that was easy to judge from a viewing. The communal areas are generally well maintained, and it’s useful to know that everyday essentials, shops and transport links are all conveniently close by.

Please tell us about the good and bad aspects of living in your local area:

Lovely green spaces and super excited to see the riverfront being redesigned too after many years. There is quite a bit of traffic noise during the day but a given as we’re on the main one way system. Lovely restaurants around the corner and day to day shops aren’t too far away.

How has the building management responded to any problems or issues you have raised:

Absolutely, always super quick and friendly - never had any issues!

Please share one thing (or more) which you wish you had known before you moved in:

Just that whilst being developed, delivery drivers will struggle to find the address!

Please tell us about the good and bad aspects of living in your local area:

We love our flat, it’s in a fantastic location there is a good amount of shops, restaurants and bars. The public transport is very convenient and close to our property. There is lots of paid parking around but this can become very expensive whilst awaiting the development to be completed to access the parking included with the flat. Bin collections are really good and we have never had a problem. Traffic noise is only loud during the day of a nighttime it’s very quiet.

How has the building management responded to any problems or issues you have raised:

We haven’t had many issues but had raised something with the team about other tenants, they were very helpful and corrected the issue immediately and kept us updated every step of the way

Please share one thing (or more) which you wish you had known before you moved in:

That the car park was going to take this long to be built.

Please tell us about the good and bad aspects of living in your local area:

Everywhere has its good and bad aspects however I personally have not had any bad experiences while living here with the local area. People are friendly there’s loads of restaurants you can go to in town etc. I think this is a good area because you have everything you need surrounding you.

How has the building management responded to any problems or issues you have raised:

They try to be as proactive and helpful as they can whiles always reassuring you that they still have a sighting on the issue.

Please share one thing (or more) which you wish you had known before you moved in:

I just wish we had the ability to change the curtains.

Please tell us about the good and bad aspects of living in your local area:

It’s central to town lots of transport links and local businesses/ restaurants and it’s a good community

How has the building management responded to any problems or issues you have raised:

Building management are excellent raised some issues for repair and was sorted within 2 days

Please share one thing (or more) which you wish you had known before you moved in:

What we would have liked to know is how big and what the amenities room contained.