ila, Kew Curve

Please tell us about the good and bad aspects of living in your local area:

Here has on site parking , however parking spaces appear to be limited and pretty much non existent. Parking spaces is too expensive. I wait for over 4 months, no updates and no reply even I sent a email to the leasing team. There is a refuse collection room at the LG floor but it smells badly at the corridor after bins collection every week. Also most of the time at the weekend, no bins inside the refuse room, rubbish everywhere on the floor. Only things are good is the on site building management staffs are really good services, especially Celia, Tina , Mohammed and night shift staff. They respond immediately if I have any request.

How has the building management responded to any problems or issues you have raised:

Building Management responded fast to any issue raised

Please share one thing (or more) which you wish you had known before you moved in:

Modern design , environment , facilities and transportation

Please tell us about the good and bad aspects of living in your local area:

The local area is great, with Chiswick High Road, riverside pubs and Kew Gardens all nearby, while still being well connected to central London.

How has the building management responded to any problems or issues you have raised:

Tina and Russel are very lovely people to help me out with any maintenance requests

Please share one thing (or more) which you wish you had known before you moved in:

Underfloor heating was a nice surprise. I also much enjoy the gym sessions with trainer Josh

Please tell us about the good and bad aspects of living in your local area:

Good quality local shops. Two local stations a short walk away. Local people seem very friendly. Allocated parking is expensive and limited and there is no street parking long term.

How has the building management responded to any problems or issues you have raised:

Efficiently and without a problem. We have had to report a few things but the teams have been efficient in sorting.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we knew how problematic parking was. We have ended up selling one car because of this. Also wish we knew we weren’t allowed to choose the internet provider as Ask4 is double the price of other providers.

Please tell us about the good and bad aspects of living in your local area:

Good quality local shops, transport links minutes away. Unfortunately parking is expensive. The people in the area are friendly.

How has the building management responded to any problems or issues you have raised:

Within an instant. I feel whenever a have a problem it’s no issue to get resolved.

Please share one thing (or more) which you wish you had known before you moved in:

Only that we couldn’t choose an Internet provider. ASK4 is twice the price from almost every internet provider you can find.

Please tell us about the good and bad aspects of living in your local area:

Pros: two stations very close by, great range of shops and pubs, the river and Kew Gardens. No cons.

How has the building management responded to any problems or issues you have raised:

Quick and friendly; issues were resolved promptly.

Please share one thing (or more) which you wish you had known before you moved in:

Check the resident events calendar early. There’s a lot on (yoga, sound baths, personal training) and it’s a great way to meet neighbours. Also, on Brentford home matchdays the road facing the building is closed, and the Kew Bridge side gets busy with fans walking from the station to the stadium. It doesn’t cause us any real hassle or noise, but it’s good to know about before you move in.