ila, Sherborne Place

Please tell us about the good and bad aspects of living in your local area:

The location is convenient and closes to city centre. We can easily reach public transportation. Having said that it maintains with a quiet environment.

How has the building management responded to any problems or issues you have raised:

Management office staff Follow up the request closely. As a result, issues could be solved timely

Please share one thing (or more) which you wish you had known before you moved in:

1)how does the management maintain a safe environment ? 2) What is the current crime rate of the surrounding area?

Please tell us about the good and bad aspects of living in your local area:

Melissa was absolutely amazing and she totally brings the vibes and energy to this place. If she leaves, I’m leaving. There is no if ands or buts about it. Makes this place feel like home. Love her. Pay her more.

How has the building management responded to any problems or issues you have raised:

Again, Melissa! She is always so kind and thoughtful.

Please share one thing (or more) which you wish you had known before you moved in:

Melissa works here. Nothing more to say. She is brilliant.

Please tell us about the good and bad aspects of living in your local area:

Excellent transport links with bus and tram right by the door, and Jewellery Quarter bars/restaurants within 5 mins walk. Supermarkets and shopping are very accessible. Lovely quiet canal side for walks, but city centre is still 10 mins away. Parking can be tight at weekends, bins collected reliably.

How has the building management responded to any problems or issues you have raised:

Good. Melissa helped me a lot by calling and checking in during the move in process.

Please share one thing (or more) which you wish you had known before you moved in:

Recycling - what the set up is like as it differs per building.

Please tell us about the good and bad aspects of living in your local area:

All the facilities are well maintained and requirements can be met pronto The neighborhood is very nice

How has the building management responded to any problems or issues you have raised:

Building management team at reception are amazing and productively helpful

Please share one thing (or more) which you wish you had known before you moved in:

Sometimes maybe have a little issue of some furniture but can be fixed within a short period of time

Please tell us about the good and bad aspects of living in your local area:

The area is quiet and peaceful, which is one of the best things about living here. There are cafés and supermarkets within a 5–10-minute walk, as well as a small supermarket just two minutes away, making everyday shopping very convenient. There is also a lovely park about two minutes away, a canal around a seven-minute walk away, and a nearby children’s play area. The main downside for me is the commute to university. I need to take two buses, and the journey takes around 35 minutes in total, which can be tiring and inconvenient. Overall, though, the positives I’ve mentioned outweigh this downside and make the area a pleasant place to live.

How has the building management responded to any problems or issues you have raised:

The building management has responded quickly and efficiently to any issues I have raised. The reception team is helpful and attentive, and problems are dealt with promptly without unnecessary delays. I’m very happy with the service. I would especially like to thank Melissa at reception for being so helpful and supportive.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had checked the commute to university more carefully before moving in, as it requires two buses and takes around 35 minutes in total. I would recommend that new residents try their usual journey before deciding. On the positive side, I’ve really appreciated how quiet the area is and how quickly the building management responds to problems—things that are difficult to judge during a viewing.