Tokley Gardens, Cressing, Braintree, Essex

Please tell us about the good and bad aspects of living in your local area:

Crossgates is a really convenient area to live, with a good range of local shops, supermarkets, restaurants, pubs and takeaways nearby. There are also plenty of green spaces, including Manston Park. Transport links are good, with regular buses and trains into Leeds and easy access to the main roads. There is occasionally some noise from the railway works nearby, but it isn’t particularly bad or disruptive. Overall, it’s a convenient and pleasant area with everything you need close by.

How has the building management responded to any problems or issues you have raised:

A few issues when we moved in, as the house was quite dusty. There was also some confusion around when the check-in report had been completed, as we had understood it would be done on the day we moved in.

Please share one thing (or more) which you wish you had known before you moved in:

There are lots of vents which are noisy and let in quite a lot of cool air, definitely will be colder in the winter.

Please tell us about the good and bad aspects of living in your local area:

Me and my family has moved into are new home and even though it’s only been a month that we have been in are new home it feels like we have lived here for ever and everyone around is so lovely and nice they are so polite. And the shops around the area are amazing.

How has the building management responded to any problems or issues you have raised:

They respond straight away even tho we haven’t needed anything doing they said that they will help straight away and book a appointment for anything that needs fixing for the next day

Please share one thing (or more) which you wish you had known before you moved in:

We got told everything straight away they didn’t hide anything they was so honest about everything and from the time we got told the house was ares to getting the keys and moving in was only a week which is amazing

Please tell us about the good and bad aspects of living in your local area:

It’s over all good . Really close to the train and bus station which is great for me. No hassle. Nice connection to the town centre.

How has the building management responded to any problems or issues you have raised:

So far, I haven’t had any reason to request repairs or fixes, as everything has been good

Please share one thing (or more) which you wish you had known before you moved in:

Getting registered on the RentBox app is definitely the smoothest way to have your deliveries managed and delivered to you. The development has it here❤️

Please tell us about the good and bad aspects of living in your local area:

It's a nice place with good amenities and multicultural neighbourhood. However, the downside is that it's quite expensive and the yearly rent increment is discouraging. But then, good things don't come cheap!

How has the building management responded to any problems or issues you have raised:

Promptly, most times. Any issues or problems raised are attended to, almost immediately.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I know that the rent increases yearly... That was my first shock as a tenant... The increment should be 2years at least and shouldn't be more than £50 every 2years.

Please tell us about the good and bad aspects of living in your local area:

It’s a nice quiet area with friendly and respectful neighbours. No experience of anti-social behaviour so far. Local services like post and bin collections are good. The area feels safe to live in.

How has the building management responded to any problems or issues you have raised:

Previously, establishing communication with the property liaison to discuss building issues was challenging, with notable delays across both email and telephone correspondence. However, this matter has since been resolved, as reaching them has become significantly more accessible and efficient in recent weeks.

Please share one thing (or more) which you wish you had known before you moved in:

While the kitchen remains entirely functional, the layout makes it difficult to isolate cooking activity from the rest of the living space. The open-plan configuration initially seemed suitable, but it has proven less practical during full meal preparation. In an ideal scenario, particularly for someone who enjoys cooking frequently, a less open layout would be more suitable. Nevertheless, the property is situated in a good area to live in.